Shipping Policy

Shipping Policy

Welcome to My Wow Gifts! We are dedicated to delivering an exceptional shopping experience from the moment you place your order to the moment it arrives at your doorstep. Below, you’ll find all the details about our shipping policies to ensure a seamless and transparent process.

1. Order Processing Time

All orders placed with My Wow Gifts are processed within 1-2 business days. Orders placed after 2:00 PM (local time) will be processed the next business day.

2. Shipping Methods and Costs

We offer the following shipping options:

  • Free Standard Shipping: Please allow 5-10 business days for delivery.

3. Shipping Locations

Currently, My Wow Gifts ships only within the United States. We are actively working to expand our shipping options to include international destinations in the near future.

4. Tracking Your Order

Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor your order’s status through our website or the carrier’s tracking system.

5. Delivery Time

Delivery times may vary based on your location and other factors. While we strive to meet the estimated delivery window, specific delivery dates cannot be guaranteed.

6. Undeliverable Packages

If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for additional shipping fees to reship the order.

7. Shipping Delays

My Wow Gifts is not liable for delays caused by unforeseen circumstances, such as adverse weather, carrier delays, or other external factors. However, we will work closely with you to track and resolve any shipping-related issues.

8. Returns Due to Shipping Issues

If your order is damaged during shipping or if you receive an incorrect item, please contact our customer support team within 7 days of receiving your order. We will resolve the issue promptly, ensuring your satisfaction.

9. Missing Packages

If your package is missing, contact our customer support team immediately. We will investigate the issue and take the necessary steps to rectify it.

10. Contact Information

For any questions or concerns regarding our shipping policy or your order, please reach out to us at:

  • Email: mywowgift@hotmail.com
  • Phone: +44 7517 996499